Thursday, 18 April 2013

The difference between a designer who cares (me) and one who doesn't...

Everybody should read this!

This is a pet peeve of mine.   I buy CU products to save some time, not for a make-more-work project for me.  I'm not naming names (so don't email me for the name of this "designer"), but look at this -- I have it at only 200% and look at all the work I am going to have to do before I can use it.  This is only about 10% of the element.   If she zoomed to 200% before she put this in her store, her QC stinks.  If she didn't zoom it to 200% before she put it in her store, her QC stinks.  Does she know about QC? There's no way that she should have sold this product like this.  Her store shouldn't have allowed her to add this product either.  It's obvious that neither of them have QC standards.




That is why you have to be so careful when you buy your scrapping supplies, whether they are PU or CU.  There are designers who are extremely picky about what gets put in their store (like ME!).  I always keep it in the back of my mind when I am making any product that if you buy it, you plan to use it to preserve a memory that is precious to you.  I will not mess up your photo book by having sloppy elements or blurry papers.  I take that VERY seriously and if you EVER find something in one of my kits that you are not happy with, please contact me and I WILL make it right for you.  Some designers are not so discerning and could care less, just give 'em your money and they are happy.

Ok, I better run.  I have some eraser work to do now...
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17 comments:

  1. auntbeffy18 April 2013 at 11:11

    Thanks for not being afraid to say it. And your stuff really is good!

    ReplyDelete
    Replies
    1. Dawna18 April 2013 at 12:10

      Thank you for the kind comment on my work. :)

      Delete
  2. Anisah18 April 2013 at 11:35

    I learned about QC when I did a challenge at Scrapping Fairy Tales. I didn't know much about it before that.

    Do you know any good tutorials to learn about Quality Control?

    Anisah

    ReplyDelete
    Replies
    1. Dawna18 April 2013 at 12:17

      Hi Anisah - a very good tutorial to check out is at The Daily Digi: http://thedailydigi.com/freestuff/TDD_DigitalDesignQualityManual.pdf I hope that helps. :)

      Delete
  3. The Nielsen Family18 April 2013 at 20:15

    That's horrible!

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  4. Lahni18 April 2013 at 20:23

    Whenever I buy something CU that I'm not happy with I contact the designer and ask them to make it right or give me my money back.

    ReplyDelete
  5. Heather18 April 2013 at 20:42

    Yikes! ALL designers should care!

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  6. ~Wendy Tunison18 April 2013 at 20:44

    Been there, sister! Nothing ticks me off more than to get bad CU.

    ReplyDelete
  7. Christina's Creations18 April 2013 at 20:56

    Oh...dear...god.

    I am the QC lead for a lovely digiscrapping site and this literally made me cringe.

    To be quite honest, when I find quality issues with some kits, they are more often than not on CU items they purchased elsewhere.

    I cannot believe a) the designer of this submitted this for sale and b) the store has zero QC rules to avoid this kind of insanity.

    QC is incredibly easy and not very time consuming, so I never understand why some designers insist on neglecting what I consider to be a mark of a truly talented and passionate designer! UGH!

    ReplyDelete
  8. Arlene19 April 2013 at 01:31

    Hell, I can extract better than that and I'm not even a designer, lol. I'm glad you're picky. I love picky!!!

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  9. SuzieQ Kuttables by Sue Rice19 April 2013 at 11:17

    Thank you Dawna for bringing this to everybody's attention. I like Lahni's idea because if you don't bring it to her attention she won't know any better and she will keep perpetrating this poor quality. Love your work by the way!

    ReplyDelete
  10. Brooke20 April 2013 at 10:11

    Lovely! Looks like she just selected the outside, deleted and called it good. Bet there are missing pixels too! Wonder if she even looked at it at 100%? Thanks for the heads up!

    ReplyDelete
  11. stampgram20 April 2013 at 10:13

    Thank you for posting this...I shared it on my FB wall and I hope it goes viral!!!

    Even if you are giving it away as a freebie I believe one should try to do their very best. For this to be a purchased item is appalling. I agree with Lahni, we should all contact the designer and make her aware of our disappointment whenever we get something of poor quality. It will help her do better and help to rid the marketplace of this kind of messes.

    ReplyDelete
  12. PattyB Scraps20 April 2013 at 16:21

    Thank you so much for posting this!

    ReplyDelete
  13. Anonymous20 April 2013 at 18:46

    This is disgusting - I did not think we still had designers who produced such poor quality work.

    If any of you is need of tips and tuts on Quality Control - what to look for and how to fix it, please feel free to browse through my Quality Control Section on my blog (http://scrapznbitz.blogspot.com)

    ReplyDelete
  14. Couric Designs21 April 2013 at 14:00

    Thanks for pointing this out. I think we have all been there! :)

    ReplyDelete
  15. Unknown21 April 2013 at 17:52

    I can tell you that I found myself panicking one night trying to replace an element in a kit I had already uploaded to the FTP site! It was embarrassing and it also made me angry that something I had purchased for CU was not QC'd and I was in too much of a hurry to check behind this well known designer! Learned my lesson: no matter who did the CU item, you have to check it yourself!

    ReplyDelete

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